Slow website.

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Slow website.

Postby Dragonshair » Mon Aug 26, 2019 11:40 pm

G'day JoePal.
I think this is a bug on this site as I am not experiencing it anywhere else on the net.

Accessing this site is incredibly slow for some reason. Even to the point where I often get crash notifications because of it.

I don't know if it is from my end or yours, but everywhere else on the net seems to be ok.

I am using MS Edge as my browser because Chrome did some evil things once (or the hacker did, anyway) and I shy away from it now. I don't know if this is the issue or not.

I hope this information helps. Please don't hesitate to contact me if you need more information.

Col.
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Re: Slow website.

Postby loki1950 » Tue Aug 27, 2019 2:30 am

Your not dreaming it's slow for everyone except joel in Sweden where the hosting service is M$ Edge does not do "Save link as" so do not use it to download assets from Assets repo there Chrome or Firefox work better never have had an issue with Chrome myself but then my primary OS is Mint Linux so the malware and hackers kinda bounce :mrgreen:

Enjoy the Choice :)
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Re: Slow website.

Postby Aranuvir » Tue Aug 27, 2019 8:52 pm

Seems some of the five eyes are reading utterly slow. BTW, the situation probably will worsen, since Sweden refused to sell Greenland. ;)
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Re: Slow website.

Postby loki1950 » Tue Aug 27, 2019 10:13 pm

That was Denmark Aranuvir though with The Donald's geographical knowledge could still happen :roll:

Enjoy the Choice :)
my box::HP Envy i5-6400 @2Q70GHzx4 8 Gb ram/1 Tb(Win10 64)/3 Tb Mint 19.2/GTX745 4Gb acer S243HL K222HQL
Q8200/Asus P5QDLX/8 Gb ram/WD 2Tb 2-500 G HD/GF GT640 2Gb Mint 17.3 64 bit Win 10 32 bit acer and Lenovo Ideapad 320-15ABR Win 10/Mint 19
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Re: Slow website.

Postby joepal » Wed Aug 28, 2019 3:23 pm

As I'm not seeing the problem myself, despite currently sitting on a hotel wifi up in the mountains, I'll need some more information.

Are all requests equally slow, or is it a certain operation (such as login, posting...) ? Is the problem always there or only observable sometimes (randomly? at certain hours?).

If you experience the problem, it'd be helpful to get network debug data. There are two sources I could use information from:

In chrome, right-click and inspect, switch to network tab and perform the operation that is experienced as slow. Communicate the results somehow (for example screenshots).

On command line, get the output of "tracert", "traceroute" or "tracepath", depending on your operating system, for example (in windows 10) "tracert www.makehumancommunity.org". This is often blocked in firewalls though, so it's not certain you get any useful output at all.
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Re: Slow website.

Postby Aranuvir » Wed Aug 28, 2019 4:24 pm

@Loki: I'll probably win the next Trump award for ignorance :oops:
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Re: Slow website.

Postby wolgade » Fri Aug 30, 2019 12:31 pm

@Aranuvir: I'll vote for you. :lol:

Sorry for getting back on topic:

joepal wrote:Are all requests equally slow, or is it a certain operation (such as login, posting...) ? Is the problem always there or only observable sometimes (randomly? at certain hours?).

Datatransfer is incredibly slow. Speed of operation depends entirely on the amount of data to transfer. It goes that far that I think twice before watching an image posted to the gallery. I can safely go to the kitchen, make coffee and return, just to see, that the image is still loading. I'm talking about making coffee, not fetching just another cup. It reminds me a bit of the good old days when I was proud to own a modem with a tremendous speed of 14.4 kBit/s. I was so much younger then. :)
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Re: Slow website.

Postby alecjames » Sat Aug 31, 2019 7:41 am

I still have the slow web site problem but it is intermittent, 2 or 3 pages will load OK and then it stops and I have to wait 30S+ for the next page to load.

The other thing I've noticed but not sure if it is related, there is a 25S delay between starting makehuman and the splash screen appearing. If I switch off wifi / unplug the network, it starts immediately. This only happens if makehuman has not run for some time - if I close and reopen it starts immediately. It looks like makehuman is doing something on the web at start up (update check, etc?) and what ever it is, looks like it is timing out?

@joepal: just a thought - does the site work well for you when using a PC that has never accessed makehumancommunity (that has no cached files)?
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Re: Slow website.

Postby joepal » Sun Sep 01, 2019 9:03 am

Ok, here I'm picking a bunch of files which I can be reasonably sure are not cached client-side nor server side. The forum images are from very old threads in the gallery forum:

Code: Select all
[joepal@router ~]$ LANG=en wget -v 'http://www.makehumancommunity.org/forum/download/file.php?id=3586&mode=view'
--2019-09-01 10:52:30--  http://www.makehumancommunity.org/forum/download/file.php?id=3586&mode=view
Resolving www.makehumancommunity.org (www.makehumancommunity.org)... 185.189.51.161
Connecting to www.makehumancommunity.org (www.makehumancommunity.org)|185.189.51.161|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 2192857 (2.1M) [image/png]
Saving to: 'file.php?id=3586&mode=view.1'

file.php?id=3586&mode=view.1                                    100%[====================================================================================================================================================>]   2.09M  5.78MB/s    in 0.4s   

2019-09-01 10:52:30 (5.78 MB/s) - 'file.php?id=3586&mode=view.1' saved [2192857/2192857]

[joepal@router ~]$ LANG=en wget -v 'http://www.makehumancommunity.org/forum/download/file.php?id=1472&mode=view'
--2019-09-01 10:55:24--  http://www.makehumancommunity.org/forum/download/file.php?id=1472&mode=view
Resolving www.makehumancommunity.org (www.makehumancommunity.org)... 185.189.51.161
Connecting to www.makehumancommunity.org (www.makehumancommunity.org)|185.189.51.161|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 2052637 (2.0M) [image/png]
Saving to: 'file.php?id=1472&mode=view'

file.php?id=1472&mode=view                                      100%[====================================================================================================================================================>]   1.96M  3.29MB/s    in 0.6s   

2019-09-01 10:55:24 (3.29 MB/s) - 'file.php?id=1472&mode=view' saved [2052637/2052637]


So two files picked from the forum, picked at random were transfered in 5.87 and 3.29 mb/s.

On the drupal front page:

Code: Select all
[joepal@router ~]$ LANG=en wget -v 'http://www.makehumancommunity.org/contest/october2015/grinsegold_mermaid.png'
--2019-09-01 10:57:15--  http://www.makehumancommunity.org/contest/october2015/grinsegold_mermaid.png
Resolving www.makehumancommunity.org (www.makehumancommunity.org)... 185.189.51.161
Connecting to www.makehumancommunity.org (www.makehumancommunity.org)|185.189.51.161|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1635180 (1.6M) [image/png]
Saving to: 'grinsegold_mermaid.png'

grinsegold_mermaid.png                                          100%[====================================================================================================================================================>]   1.56M  2.83MB/s    in 0.6s   

2019-09-01 10:57:16 (2.83 MB/s) - 'grinsegold_mermaid.png' saved [1635180/1635180]

[joepal@router ~]$ LANG=en wget -v 'http://www.makehumancommunity.org/contest/october2015/aethelraed_hervor.png'
--2019-09-01 10:57:58--  http://www.makehumancommunity.org/contest/october2015/aethelraed_hervor.png
Resolving www.makehumancommunity.org (www.makehumancommunity.org)... 185.189.51.161
Connecting to www.makehumancommunity.org (www.makehumancommunity.org)|185.189.51.161|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 2986412 (2.8M) [image/png]
Saving to: 'aethelraed_hervor.png'

aethelraed_hervor.png                                           100%[====================================================================================================================================================>]   2.85M  4.92MB/s    in 0.6s   

2019-09-01 10:57:59 (4.92 MB/s) - 'aethelraed_hervor.png' saved [2986412/2986412]


So files from the drupal main site were transfered with 2.83 and 4.92 mb/s.

This is why the reports of the web site being slow is confusing to me. The web host is in a different part of the country:

Code: Select all
[joepal@router ~]$ tracepath www.makehumancommunity.org
 1?: [LOCALHOST]                                         pmtu 1500
 1:  ti3150a430.ti.telenor.net                             0.971ms
 1:  ti3150a430.ti.telenor.net                             0.947ms
 2:  ti3194c400-ae10-0.ti.telenor.net                     11.850ms asymm  7
 3:  ti3001c360-ae12-0.ti.telenor.net                     17.174ms asymm  6
 4:  ti3001b400-ae4-0.ti.telenor.net                      14.749ms
 5:  telenor-bahnhof-PNI.bahnhof.net                      14.929ms
 6:  sto-cr3.sto-ste-dr3.bahnhof.net                      15.602ms asymm  7
 7:  sto-ste-dr3.ste-dr3.bahnhof.net                      11.885ms
 8:  c15.a97.sto.bahnhof.net                              11.360ms asymm  7
 9:  create-these.skidsvery.com                           20.205ms reached


... so it's not as if I'm testing speeds against localhost.

My conclusions are that the site as such, as well as the network immediately surrounding it, are working as expected. So I have no idea why some people have trouble with it. Is there something in between that throttles the traffic? Is everyone except me experiencing the site as slow?
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Re: Slow website.

Postby joepal » Sun Sep 01, 2019 9:14 am

Anyway, I'm going to open a ticket with the server hosting company and see if they have any idea.

Meanwhile, you could check if you have the same trouble reaching https://www.inleed.se/ (the server host).
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