Problems on windows 10 with latest build

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Problems on windows 10 with latest build

Postby razvanab » Tue Dec 18, 2018 6:44 pm

Nothing happens when I try to open makehuman latest build.
I try from the start menu and from cnd using an already installed python 3.7.

Here are some attachments logs using python -v for verbose.
Attachments
py3.7.txt
using existent python 3.7 installation
(15.91 KiB) Downloaded 450 times
pyinternal.txt
using internal python 3.6 that's coming with the installer
(12.26 KiB) Downloaded 429 times
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Re: Problems on windows 10 with latest build

Postby RobBaer » Tue Dec 18, 2018 11:51 pm

There are too many things that could be involved to know what happened from the report you provide so far.

When you say the "latest build" do you mean "insiders build fast track" or just the latest stable windows 10 build? Are you talking about MakeHuman 1.1 or the 1.2 alpha? Are you talking about running from source or have you trying from the build version of 1.2.0 alpha which has its own python dependencies? https://download.tuxfamily.org/makehuma ... -win32.zip

For reference, I have successfully run both the development version and the release version of MakeHuman on Windows 10 insiders edition. I have no reason to believe they would not run on the release version as they did the last time I tried. Thus we need to figure out the differences on your end. I'm using python 3.6 and not python 3.7, and may have other dependencies installed than you do.

Finally, the log file that might help us better figure out what is happening is makehuman.log in C:\Users\%USERNAME%\Documents\makehuman\v1 if you are using the MH 1.1 release , or in C:\Users\%USERNAME%\Documents\makehuman\v1py3 if you are using the MH 1.2 alpha release.

For MH 1.2 alpha, note that the download is an "installer", and to actually run MakeHuman, you need to use the start menu because no icon is installed on the desktop with this build version.
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Re: Problems on windows 10 with latest build

Postby joepal » Wed Dec 19, 2018 9:21 am

Yup, these logs don't tell us much. We'll need to know the contents of the files created in makehuman home, if any. If no such files have been created, then that's vital information too.

http://www.makehumancommunity.org/wiki/ ... _report%3F
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Re: Problems on windows 10 with latest build

Postby razvanab » Wed Dec 19, 2018 10:01 am

I use 1.2.0-alpha2-win32 installer
Attachments
makehuman.log
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Re: Problems on windows 10 with latest build

Postby joepal » Wed Dec 19, 2018 10:57 am

Ok, this is a crash at the point of trying to initialize the graphics card. The crash happens in a dll outside python, further removed by two compiled-parts additional steps (opengl and qt), which is why we don't get a more informative error message.

What graphics card are you using?
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Re: Problems on windows 10 with latest build

Postby razvanab » Wed Dec 19, 2018 5:51 pm

AMD Radeon R7 370
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Re: Problems on windows 10 with latest build

Postby joepal » Wed Dec 19, 2018 10:37 pm

I think that's the one of the cards we've got trouble with. There's not a whole lot you can do on your side to work around this, short of using a computer with a different graphics card.

The idea is to try to do something about the situation for alpha 3.
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Re: Problems on windows 10 with latest build

Postby Aranuvir » Wed Dec 19, 2018 11:32 pm

Is it really possible to pipe a MakeHuman Windows build through a local python3.7 installation??? :?: :?: :?: Without having tested it, my first spontaneous answer would be 'Not without trouble', though I might be wrong. Will have to test this...

The idea is to try to do something about the situation for alpha 3.

I fear, that's a good idea, anyway. We shall update our schedules, then...
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Re: Problems on windows 10 with latest build

Postby Core2lord » Thu Dec 20, 2018 5:05 am

Are there any known graphics card incompatibility lists available?

I seem to be having the same issue possibly. Running on a laptop, nVidia GTX 970M.
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makehuman.log
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Re: Problems on windows 10 with latest build

Postby joepal » Thu Dec 20, 2018 10:02 am

No, there's no such list. Nvidia cards tends to work fine though, whilst intel card mostly do not.

In your case, you're not using the nvidia card. You're using the intel card. My guess is you have a laptop with dual graphics cards, usually labelled as having a "boost" mode for graphics. From your log:

Code: Select all
[2018-12-19 21:41:33,421] log.py->debug():113 -- DEBUG -- GL.VENDOR: Intel
[2018-12-19 21:41:33,421] log.py->debug():113 -- DEBUG -- GL.RENDERER: Intel(R) HD Graphics 530
[2018-12-19 21:41:33,422] log.py->debug():113 -- DEBUG -- GL.VERSION: 4.5.0 - Build 23.20.16.4973


On such laptops you should have a nvidia utility for explicitly assigning graphics card per application runnable. You could try using that.
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